Questions, Answered.
Everything we're asked most — from booking a free pickup to requesting a certificate for a past collection. Can't find what you need? Reach out and we'll answer directly.
Getting Started
Phones, tablets, laptops, desktops, monitors, and office IT equipment like servers, printers, and routers, plus hard drives, SSDs, and other storage devices. Get in touch if you're unsure whether a specific item — especially large appliances — is covered.
Individual Pickup
No — whether it's a single old phone or a drawer full of devices, individual pickup is free across Klang Valley and comes with instant DuitNow payment. There's no account or contract required.
Business & Bulk Collection
Individual pickup is always free. Bulk and enterprise collection is quoted based on volume and device types — request a quote and we'll confirm pricing before anything is scheduled.
Data, Certificates & Compliance
Any data-bearing device — phones, laptops, hard drives, servers — goes through certified destruction before it's recycled. For individuals, that's included in every pickup. For businesses, you receive a serialized certificate of destruction per asset, so you have proof it happened.