Track & Trace

Request Your Certificate or Status.

Look up a collection or request documentation — a certificate of destruction, an ESG diversion report, or a status update — and we'll get back to you.

What You Can Request

DocumentationforAnyCollection

Whether it was a free individual pickup or a bulk enterprise collection, you can request the paperwork that goes with it.

Certificate of Destruction

Serialized proof that a data-bearing device was destroyed to a certified standard — available for bulk and enterprise collections, and on request for individual pickups.

ESG Diversion Report

Tonnage recycled and landfill diverted for a collection, formatted for your sustainability or donor reporting.

Collection Status Update

Not sure where things stand on a booked or recent pickup? Send us your reference and we'll confirm.

Submit a Request

TellUsWhatYouNeed

Prefer to talk it through? WhatsApp us instead.

Requests are handled by our team, not an automated system — if your reference number is hard to find, just describe the collection as best you can and we'll match it on our end.